+49 351 871 8177
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Support

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PacSi maintenance and support

SimPlan offers all PacSi software users the option of concluding a maintenance agreement, covering the following services:

Provision of software updates

  • This includes the provision of new software releases with new and improved functions, as well as bug fixes/updates.

Bug-fixing

  • SimPlan documents all errors reported by customers and aims to promptly rectify any problems. Bugs can be fixed with a separate patch or a workaround. Alternatively, bugs can also be fixed in the next available release of the software.
  • Support team e-mail: Support.PacSi@simplan.de

Support hotline

  • Customers with a maintenance agreement can take advantage of our personal support hotline. To this end, SimPlan provides you with a telephone number for use during normal office hours.
  • Support hotline for maintenance customers: +49 351 871 8177

We are happy to inform you about our maintenance services!

Contact us now!

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Webseminare

Jetzt zum PacSi Webseminar anmelden - kostenfrei und unverbindlich!

Dates

Transport Logistic – 02. – 05. Juni 2025, München
ASIM 2025 – 24. – 26. Sept. 2025, Dresden
Daten. Macht. Produktion. – Erfolgsstrategien für die digitale Fertigung – 08. und 09. Oktober 2025, Mannheim

Downloads

General information about PacSi (PDF)
Analyse und Optimierung von Verarbeitungs- und Verpackungsanlagen (PDF, German)
Short profile SimPlan (PDF)

About SimPlan AG

SimPlan is the leading German simulation services provider for material flow simulation and a neutral consultant for simulation tools. Furthermore we develop supplementary products like PacSi.

SimPlan AG

Downloads

General information about PacSi (PDF)

Analyse und Optimierung von Verarbeitungs- und Verpackungsanlagen (PDF, German)

Short profile SimPlan (PDF)

Contact us

Gostritzer Straße 63
01217 Dresden
Germany
+49 351 871 8177
info@simplan.de

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